Secondary CTA
Use WhatsApp when the buyer needs faster stock checks, photo exchange, or sampling follow-up.
WhatsApp works best once the request already includes the material line, size, finish, quantity range, and market destination. That keeps the conversation commercial instead of vague.
If the inquiry requires documents, packing details, or a longer RFQ, route it through Email Contact or the main Request a Quote flow.
Inquiry Desk
Start with a structured inquiry, then continue in faster follow-up channels if needed.
When the buyer already knows the material lane and destination, the quote desk captures the core RFQ first and keeps the conversation traceable before the WhatsApp exchange gets busy.