Support CTA
Use email for RFQs that include attachments, spec sheets, layout notes, or project documentation.
Email is the better channel when the buyer needs to send a full list of sizes, target markets, or mixed container planning details. The email flow should still point back to the same commercial checklist.
Before sending, review the quote checklist and point the request toward the relevant material inventory page or the most suitable stock category.
Inquiry Desk
Use the inquiry form for fast front-end lead capture, then shift heavier files into email.
Open the inquiry desk when the buyer needs a quick first response. Move to email only after the core material, quantity, and destination details are already clear.